How soxo66 Collects, Uses, and Protects Your Data

1. Introduction

soxo66 ("we," "us," "the platform") is committed to protecting the privacy of every player who uses our online gaming platform. This Privacy Policy explains what personal data we collect, how we use it, who we may share it with, and how we keep it secure.

This policy applies to all users of the soxo66 website and platform, including visitors who have not yet registered. By continuing to use soxo66, you acknowledge that you have read and understood this policy.

This policy should be read alongside our Terms and Conditions, which govern your overall use of the platform.

2. What Personal Data We Collect

We collect the following categories of personal information:

Category	Examples	Purpose
Identity	Full name, date of birth, government ID	Account registration and KYC verification
Contact	Email address, mobile number	Account communication and OTP delivery
Financial	Bank account or e-wallet details (reference only)	Processing deposits and withdrawals in PHP
Gaming Activity	Bet history, game sessions, transaction logs	Account records and responsible gaming tools
Technical	IP address, device type, browser, session data	Platform security and fraud detection
Behavioural	Pages visited, features used, session duration	Platform improvement and user experience

We do not collect your credit card details. We do not accept cryptocurrency. Financial data related to transactions is handled through Philippine banking and e-wallet channels, and full payment credentials are never stored directly on our servers.

3. How We Collect Your Data

We collect personal information through the following means:

• Registration: When you create a soxo66 account, you provide your name, contact details, and date of birth directly.
• KYC verification: When you submit identity documents and a selfie photo to complete verification before your first withdrawal.
• Platform use: Your gaming activity, transaction history, and session data are recorded automatically as part of the platform's normal operation.
• Device and browser data: Technical information such as your IP address, device type, and browser version is captured automatically when you access the platform.
• Customer support: When you contact support, we retain records of those communications.
• Cookies and similar technologies: We use cookies to maintain your session and improve platform functionality. See the Cookies section below for more details.

4. How We Use Your Data

soxo66 uses your personal information for the following purposes:

• Account management: To create and maintain your player account, verify your identity, and process your transactions.
• Payment processing: To facilitate deposits and withdrawals in Philippine Peso through local banking and e-wallet channels.
• Security and fraud prevention: To detect and prevent unauthorised access, fraudulent activity, and abuse of the platform.
• Responsible gaming: To monitor gaming patterns and support tools such as deposit limits, session reminders, and self-exclusion requests.
• Customer support: To respond to your queries and resolve account issues efficiently.
• Platform communications: To send you transactional notifications — such as deposit confirmations, withdrawal updates, and OTP codes — via email or SMS.
• Legal and compliance obligations: To meet applicable record-keeping and verification requirements.
• Platform improvement: To analyse how players use soxo66 and make the experience better over time.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

5. Sharing Your Data

soxo66 does not sell your personal data to any third party. We share your information only in the following limited circumstances:

• Payment processors: To facilitate PHP transactions through Philippine banking channels and local e-wallets. These providers process only the data necessary to complete a transaction.
• Identity verification partners: To complete KYC checks required before withdrawals are processed. These partners are bound by strict confidentiality obligations.
• Game providers: Certain technical game session data may be shared with third-party game providers who supply casino, slot, eBingo, and sports betting content on the platform. No unnecessary personal data is shared.
• Legal authorities: We may disclose information when required to do so by law, court order, or regulatory process applicable in the Philippines.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you in advance if this occurs.

All third parties who handle your personal data on our behalf are required to process it securely and only for the purposes for which it was shared.

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period after closure to meet legal and record-keeping requirements. Specific retention periods vary by data type:

• Account registration and identity documents are retained for the lifetime of your account and for a defined period after closure.
• Transaction records and gaming history are retained in line with applicable financial and compliance obligations.
• Customer support communications are retained for the duration needed to resolve the matter and for a reasonable follow-up period.

When retention periods expire, personal data is securely deleted or anonymised so it can no longer be associated with you.

7. Security Measures

Protecting your personal data is a priority at soxo66. We use a combination of technical and organisational measures to keep your information secure:

• SSL encryption: All data transmitted between your device and the soxo66 platform is encrypted using SSL/TLS technology.
• Secure storage: Personal data is stored on secure, access-controlled servers. Access is limited to authorised personnel only.
• OTP two-factor authentication: Login and sensitive account actions are protected by one-time passwords delivered to your registered mobile number.
• Fraud monitoring: We continuously monitor account activity for signs of unauthorised access or suspicious behaviour.
• Staff training: Our team members who handle personal data are trained in data protection practices and confidentiality obligations.

While we take these measures seriously, no online platform can guarantee absolute security. You can help protect your account by using a strong unique password, keeping your OTP codes private, and logging out after each session — particularly on shared devices.

8. Cookies and Tracking Technologies

soxo66 uses cookies — small data files stored on your device — to make the platform work properly and to improve your experience. Here is what we use them for:

• Essential cookies: These keep you logged in during your session and ensure core platform functions work correctly. They cannot be disabled without affecting platform usability.
• Analytics cookies: These help us understand how players navigate the platform — which pages are visited most, where players encounter issues — so we can make improvements.
• Preference cookies: These remember your settings, such as language preference or display options, so you do not have to reset them every time you visit.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of the platform from functioning as expected.

9. Your Rights Over Your Data

As a soxo66 player, you have the following rights regarding your personal information:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your data is inaccurate or outdated, you can request that we correct it.
• Right to deletion: You can request that we delete your personal data, subject to any legal retention obligations we must comply with.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being resolved.
• Right to withdraw consent: Where processing is based on your consent — such as marketing messages — you can withdraw that consent at any time.

To exercise any of these rights, contact our support team using the details in the Contact section below. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

10. Minors and Age Restriction

soxo66 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided personal information or created an account, we will close that account immediately and delete the associated data.

If you believe a minor has accessed the platform using false information, please contact support immediately so we can investigate and take appropriate action.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our security practices, or updates to applicable requirements. When we make changes, we will update the "Effective" date at the top of this page and notify registered players via email or in-platform notification.

Your continued use of soxo66 after a policy update constitutes acceptance of the revised version. We encourage you to review this page periodically so you are always aware of how your data is handled.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the soxo66 support team:

• Email: [email protected]
• FAQ: Visit our FAQ page for answers to common questions about your account and data.
• Terms & Conditions: Read our Terms and Conditions for the full rules governing your use of the platform.